Aure Landou

What I can help you with

• Customer support on email and chat using Gorgias, Zendesk, Intercom and Freshdesk

• Shopify and Amazon order issues, tracking, returns and fulfillment

• Dispute handling for PayPal, Stripe, Klarna, Shopify and Amazon

• Technical troubleshooting for apps, devices, accounts and subscriptions

• Intercom setup including FAQs, help center content and conversation flows

• CRM cleanup and organization using HubSpot, Jira and internal dashboards

• Inventory coordination and smooth e-commerce operations • Light social media replies and customer engagement